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1.Why Customer Retention is about Value not “Lock-ins” (chargebee.com)
1 point by cnipb on July 24, 2013 | past
2.Big launch vs. soft launch for your SAAS app? What do you vote for? (plus.google.com)
1 point by cnipb on July 15, 2013 | past
3.Amazon’s Road to Customer Happiness.. (freshdesk.com)
1 point by cnipb on March 4, 2013 | past
4.The Confessions of an Arrogant Startup CEO (francispedraza.com)
3 points by cnipb on March 2, 2013 | past | 1 comment

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