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1.You don't become evil overnight (evanhamilton.com)
2 points by evanhamilton on Nov 19, 2013 | past
2.A challenge to the Twitter IPO winners (evanhamilton.com)
2 points by evanhamilton on Nov 7, 2013 | past
3.IRL customer support (uservoice.com)
2 points by evanhamilton on June 28, 2013 | past
4.Why do product managers hate customer feedback? (uservoice.com)
1 point by evanhamilton on April 18, 2013 | past
5.How Microsoft actually tries to listen to millions of Visual Studio customers (uservoice.com)
1 point by evanhamilton on April 1, 2013 | past
6.Thank you Dan Shipper (metricsparrow.com)
4 points by evanhamilton on March 28, 2013 | past
7.How MUCH do they want it? (uservoice.com)
1 point by evanhamilton on March 28, 2013 | past
8.Everyone's customers are wrong and their data is lying (uservoice.com)
3 points by evanhamilton on March 20, 2013 | past
9.Don't make an ASS out of U and ME (uservoice.com)
2 points by evanhamilton on Feb 22, 2013 | past | 1 comment
10.If your devs aren't doing support, you're missing out (uservoice.com)
2 points by evanhamilton on Feb 15, 2013 | past
11.Taco Tuesdays. (wasting time vs building culture) (uservoice.com)
1 point by evanhamilton on Feb 6, 2013 | past
12.How dinosaurs got Wufoo’s investors a 29,561% return [video] (uservoice.com)
18 points by evanhamilton on Jan 21, 2013 | past | 4 comments
13.How to tell if SEO is dead (metricsparrow.com)
2 points by evanhamilton on Jan 11, 2013 | past
14.Why doing customer support in 2013 is going to be awesome (uservoice.com)
1 point by evanhamilton on Jan 8, 2013 | past
15.Jason Calacanis is right about one thing (uservoice.com)
3 points by evanhamilton on Jan 3, 2013 | past
16.The mobile gold rush is over (uservoice.com)
3 points by evanhamilton on Nov 20, 2012 | past
17.Typeset.css: open source CSS typography reset for styling user-generated content (uservoice.com)
32 points by evanhamilton on Oct 22, 2012 | past | 8 comments
18.The science of customer service: emoticons make 84% more users happy (uservoice.com)
4 points by evanhamilton on Oct 2, 2012 | past | 1 comment
19.Net Promoter is a bad measure of customer satisfaction (& what we use instead) (uservoice.com)
5 points by evanhamilton on Sept 14, 2012 | past
20.Sorry, but your customers don't care if you're sorry. (uservoice.com)
18 points by evanhamilton on June 29, 2012 | past | 18 comments
21.How Airbnb scaled to 24/7 support (including phone) in 1 month (uservoice.com)
49 points by evanhamilton on April 12, 2012 | past | 9 comments
22.How to prepare your customer service for SXSW in 30m (uservoice.com)
3 points by evanhamilton on Feb 23, 2012 | past

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