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50% of sales? what do you think the gross margin is on average for each item sold?


It's Family Dollar, margin has to be almost nothing and sales per day is probably < $1k. That's why I said 50% of sales and not profit.

I go there daily because it's a nice 30min round trip walk and I wfh. I go up there to get a diet coke or something else just to get out of the house. It amazes me when i see a handwritten sign on the door "closed, system is down". I've gotten to know the cashiers so I asked and it's because the internet connection goes down all the time. That store has to one of the most poorly run things i've ever seen yet it stays in business somehow.


I think the point people are trying and failing to make is that asking for half of means sales is half of revenue not half of net and that you’re out of your goddamned mind if you think a store with razor thin margins would sell at a massive loss rather than just close due to connectivity problems.

Your responses imply that you think people are questioning whether you would lose money on the deal while we are instead saying you’ll get laughed out of the store, or possibly asked never to come back.


i'm not a businessman, just a computer nerd ( swe turned tech. consultant )

It seems like an easy problem to fix and a retail store being closed for a whole weekday because of inet access sounds crazy to me.


They're all run on a shoestring:

1: I doubt they're "with it" enough to put together a backup arrangement for internet.

2: Their internet problems are probably due to a cheapo router, loose wire, ect.

3: The employees probably like the break.


Unfortunately they are largely corporate, which is how they can sell items for such a cheap price. The store manager probably has zero say in nearly anything. Even if they wanted to "break the rules," I doubt they could make use of your connection as a backup, but I've also worked for smaller companies that were able to sell internet access to individual locations like Denny's and various large hotels in the US. Being able to somehow share sales would be the difficult part, since all sales are reported back to corporate.

Good luck if you make this work for you, it would be exciting to hear about if you're able to get them to work with you.


2-3%, bit higher on perishables. Though i'd just ask lump sum payments in cash since it likely has to no go through corporate (as in, avoid the corporation).


it's retail. the margin is 30-50% for sure.

EDIT: their last quarterly was 36%. they lost $3.7bn in 24Q4 -- the christmas quarter. sold to PE in Q1.


All my limited knowledge about retail is that losing money in Q4 means you’re dead. Are they fundamentally different than retail?


In that case the other 50%.


Josh CTO of Mailgun here - In this example, there is no actual sharing of domain reputation with other customers. Most inbox providers base reputation on the DKIM domain, which in this case is "sandbox.mgsend.net" not the header from address.

Each message is uniquely signed by the sending domain belonging to the account owner, meaning that the domain reputation cannot be borrowed/shared between customers.


Josh/CTO of Mailgun here - Can you point me to any support tickets referencing this issue?


Mailgun CTO here - I'm sorry that we've let you down. I'd love to better understand any issues you're having. My email address is in my profile.


Josh/CTO of Mailgun here - I took a look at this case and these messages were being sent from the sandbox feature of our service. The sandbox only allows messages to be sent to "authorized recipients" through an opt-in mechanism, which makes it impractical for spamming and phishing. The purpose of this feature is to allow customers to get comfortable with the interfaces and test the product in a safe way without having to add DKIM/SPF records. I reviewed these messages and confirmed there is no illicit behavior, likely just a misconfiguration from a user of radiotoolbox.


If this is a recent occurrence, I'd be happy to have our application security team take a look. To be clear, there hasn't been any kind of breach, but our customers are often targeted in phishing schemes that results in the disclosure of account credentials. We're continually adapting our defenses, but this is responsible for the majority of credential leaks.


There's one really easy step you could take that would make a huge dent in those phishing schemes:

Detect and block phishing emails that are forwarded through your service. Right now, I get several messages forwarded per day from "Sam at Mailgun" (actually a variety of external senders) trying to get me to log in to review various (nonexistent) problems with my account.


Thoma Bravo has been a great partner for us. Our management team has maintained a high level of autonomy in driving the vision and strategy of the company including the decision to pursue this acquisition. There is a tremendous network current/past companies with a wealth of experience that we've been able to draw from that already has proven to be incredibly valuable as we continue to scale the company.


Fantastic, thank you for sharing the insight!


We're really excited about MJML. Creating messages that render properly on all email clients is challenging and MJML solves the problem in a very developer friendly way. You should expect MJML and the Passport editor to be integrated into Mailgun in the near future!


Glad to hear it Josh, can't wait!


Thank you, Josh!


Can you email your ticket number to [email protected] and I'll take a look? This definitely isn't typical and I'll get this resolved immediately for you.


Thanks Josh. Our account has been unfrozen, and I've been given some assurance that it'll not happen again for us. Cheers.


It depends. Most hosting providers will either discourage you or prevent you from relaying messages from your servers, so that is something you need to check for. Also, you'll want to make sure that your dedicated IP is persistent and won't be lost across reboots. Once you establish a good sending reputation, that's valuable in making sure your messages reach the Inbox.

In the case of Mailgun, you should be assigned an IP with a neutral reputation. For example, before dedicated IPs are reassigned we leave them dormant for at least a month, usually much longer, before assigning to a new customer.


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