Described differences between the terms IT infrastructure monitoring and infrastructure troubleshooting. What do you need to know about data collection strategies? How this is affecting the cost and the feature set?

As far as I'm aware it is actually free for both agent and cloud. What do they have now is more than enough to understand the root of the issue.

It is ok to pay in the future for SSO.

My concern is not money at that moment, but the foot print on production system as data will be stored and queried next to prod with recently introduced anomaly advisor on top.