Honestly when banks have crappy websites it makes me really feel like the engineers doing the backend work are terrible. I know this is a horrible bias but still if you can't spend the time to make a good website who says they didn't cut corners on security?
A local Credit Union had CAPTCHA's like, "4n1m4l" and (believe it or not) "b4nK3r". When I complained they snidely remarked that they were pretty sure they knew how to handle security.
That may be, but they no longer have my money.
Though, for what its worth, the biggest reason I left them is because they wanted to charge me a fee to deposit cash that my kids had saved up. "Because that's what Loomis Fargo charges us." So? Cost of doing business.
The irony that they were CHARGING ME TO GIVE THEM MONEY was completely lost on that particular teller.
I think you misunderstand. The only way for me to verify my authentic name as a transgender individual if I understand the page correctly is for me to go and take out a magazine subscription (to match with my mail and another non-matching photo ID). The other identification options are all required to match my legal name.
