Calls are categorized by primary dispatchers. A Chief Dispatcher, the ones using this highlighting tool, used to ensure they saw messages they needed to see. The tool shows all messages at once whereas the tool they use right now can only show messages for one call at a time and doesn't highlight important ones.
I'm not making the point that it program you wrote isn't an improvement, which it sounds like it likely is, but that it would ,in fact, change how "they" operated.
The Chief Information Officer at the time arranged the meeting to put structure around all this app development I was doing for 911: CAD remarks keyword highlighter, instant 911 call history, immediately show call out #s for a shooting etc (so dispatchers aren't leaving their desks to find the numbers in phone books), and TAC channel registration (again so they would leave their desk). It was the Captain that wouldn't go along with the Chief Information Officer was trying to accomplish.
The messages were by dispatchers. I'll give you an example, shortly after the center was no longer allowed to the app, someone called 911 and claimed his car had been shot. A dispatcher put it down as rock hit the car. A higher up told me that had my app been in used the Chief Dispatcher would have been alerted because they all had keywords for shot, shooting, etc. This is the only tool to see all messages for everything at once. I even asked them if they would like to hide messages and they said no.
Hey, sorry to derail, but I've been meaning to get back in touch with you, totally weird to see you here. Email me at [email protected] and I'll explain.
I think you may still run into some issues, but to be honest, if you are looking to make a business out of this, I would find and talk extensively to law enforcement and/or the state's attorney office in your area. I am neither. I did work for several years alongside law enforcement and have been to more crime scenes than I care to recount. I know from that experience that even what appears to be the simplest of tasks involved heavy documentation, logging, and chain of custody procedures. For data, such as photos and videos, they must eliminate or significantly reduce any chances of a file's metadata being altered. A good defense attorney simply has to put doubt in a jury's mind. They can do that by showing the video/photo could have come from a different date, a different location, etc...
I think it may be easier to refer to more as a crime tip submission site. However, with that approach you are competing with Crimestoppers which already accepts photos and videos from tipsters. Again, IANAL, but I believe those submissions fall into something similar to a polygraph. Where if you submit a photo/video to the site, the police can use it to build a case, but cannot use it in court.
Depending on where you are located, I do know a few crime scene investigators and computer forensic investigators that I may be able to put you in contact with and who could better answer your questions.
I'm not looking to make a business of out this which is why I went with .org instead of .com. I'm looking to solve a major problem with sending photos/videos to police departments. I'm looking into chain of evidence now. Thank you for your helpful feedback.
Yep. Look into digital evidence or "e-evidence". Both are big topics in crime scene investigations and many law enforcement agencies and courts have established procedures for handling. There is ample discussion.
* A user interacts with the KSI system by submitting a hash-value of the data to be signed into the KSI infrastructure and is then returned a signature which provides cryptographic proof of the time of signature, integrity of the signed data, as well as attribution of origin i.e. which entity generated the signature.
