I think they are acting in an ugly way. But the internet remembers everything. Let's see if anyone wants to use their services when they are discriminating.
It's very simple, I live in Russia and they want to discriminate in such a way so that I leave them. But now I don't have any free money for the transfer, so I'm selling all the domains.
When I posted the ad, I indicated the price of 5 dollars! Now the posting time is coming to an end and you in Namecheap automatically changed the price of this domain so that I could not sell it! ITS PRICE WAS 5 DOLLARS! TOMORROW I WILL RE-POST THE AD AND PUT THE PRICE AGAIN TO 5 DOLLARS, IF YOU FREAKS DO NOT CHANGE IT AGAIN!
Hello everyone, today the creatures from namecheap.com again changed the price of my sell domains: alfa dot kids, alfa dot mom and 1-dollar-vps dot com from 5 to 30 dollars, without my permission!!! A week ago I wrote here https://news.ycombinator.com/item?id=41724279 about the domain 1usdvps dot com, only after the discussion on hacker news namecheap did not change the price and allowed me to sell the domain. If anyone knows where I can write a complaint against the company, please write to me.
I have been a client of Namechiap for 7 years and have always recommended them as a good company, now the company has turned into shit! I advise no one to deal with these freaks!
Actually, I did not decide anything was true and opt not to answer. The replies to this comment thread did not notify me for some reason, and further, I'm about to go offline for the Jewish new year and am rushing in preparation for the holiday. I am already responding outside my work hours.
Contacting support will give me some clarity on why the domain name pricing changed. You said they won't let you sell the domains; they are definitely letting you sell, just at a higher price than you claim was entered, unless there was some glitch and the amount changed on our backend or something else occurred that will necessitate a further look. The only way for someone to investigate further is for you to contact support.
I cannot "explain here and now" because I am not part of that team, nor am I able to drop everything and respond within your desired timeframe with other obligations. Opening a ticket is your only recourse, and my job here is to escalate tickets.
I am a generalist at Namecheap. I do not have access to the information you seek for security purposes. A specialist needs to look at your issue in depth. We are a company of 1k+ employees and there is no way for me or anyone else at the company to know everything, hence the number of different departments we have, and hence my request that you open a ticket with the proper department so that you can get your answers. I certainly do not have your answers in my role. I simply can ask someone to clarify why it happened by responding to you in a ticket.
Due to the sensitive nature of account issues, that is how we move forward. If you choose to share the response from support publicly, that is totally your prerogative, but we will not be able to give you any additional context or detail at this stage and certainly not in public without you opening a ticket. This is our policy.
At this point, I am signing off, but you are encouraged to follow my recommendation and contact support. You want answers; to get those, you have to ask the right person.
Have a great day and happy new year to those who are reading and celebrate :)
I don't care what department you are from in Namecheap, I'll tell you just one thing, the next time I post domains for sale I'll record a video from the screen and if such a situation arises again, I'll just post the video on YouTube and give you a link here.
Have a nice day!
"because I am not part of that team" - That's where you should have started! Or maybe you're not a Namecheap employee? Or maybe you found out that your company is engaged in discrimination? You don't have to answer, everything is clear!
At this link https://www.namecheap.com/market/buynow/1usdvps.com/ you should have explained a long time ago why the price was $5 for 6 days and changed to $1000 on the seventh day! No, you're just chatting about your tickets and support!
What's the point of contacting support? When there are less than 24 hours left before the domain sale closes! I'll put them up for sale again for 7 days, but you'll change their price again by the end of the seventh day so I can't sell them! And this is not a joke! You're discriminating! Now I just want to find out the contacts of the organizations that monitor the work of domain registrars and send them a statement so that they can review my findings and check your work, and if I'm right, I'll seek to revoke your license for any actions with domains!
Hello everyone, the situation is unpleasant, I decided to sell my domains in the Namecheap.com store, I set the price for each domain at $5 and for one domain $99, the sale period was set for 7 days until October 3, today I decided to check my domains, all of them are priced from $1000, that is, Namecheap itself changed the price of the domains without my permission, that is, it deliberately does not let me sell my domains! Please tell me where I can go with a statement about the illegal actions of this company. Thank you in advance!
For example, one of the domains is 1usdvps dot com
