Dig in and figure it out, rather than wait for people to tattle to HR who definitely are not advocating for you.
Something "while I don't recognize this as a description of the company I have built, if it is even partly true it is horrifying and wrong. I have hired an independent firm to come in and blah blah...".
I think saying 'my door is open' is both nice and important, but it is a pretty limp response if that is the beginning and end of what you are doing. All you have to do is read Glassdoor, or talk to people, to know the reputation of Amazon.
Something "while I don't recognize this as a description of the company I have built, if it is even partly true it is horrifying and wrong. I have hired an independent firm to come in and blah blah...".
I think saying 'my door is open' is both nice and important, but it is a pretty limp response if that is the beginning and end of what you are doing. All you have to do is read Glassdoor, or talk to people, to know the reputation of Amazon.