Wow, some of the responses to the tweet[1] linking to his article are kind of scary. I wonder if the company was Comcast would "Being thankful for being allowed to be a customer goes a long way."[2] ever be written.
Yeah its kind of strange the amount of backlash that he is getting. Is it wrong to criticize the launch? If you read his earlier medium post he even praises the Model X as a product itself.
well in honestly he does sound entitled just because he has money. The original complaints were that he elon was late and he should have served lunch at the event. Its like going to a Mcdonalds and not wearing a shirt or shoes. If they don't want to serve you they don't have to. If tesla, feels like this guy is being a prick, they don't have to sell him a car.
"Being thank for being allowed to be a customer" is a pretty frightening attitude for a founder to have. I can't imagine anyone invested in a company with that attitude at the helm sitting being confident about money well invested.
I'm intrigued to know the story here, for sure. I've seen people like Chris Roberts refund a Star Citizen heckler's order, but arguably that person was demanding over and over that SC allow backers refunds along with threatening legal action, so granting him one seemed less questionable.
1) https://twitter.com/salsop/status/694185662350667777
2) https://twitter.com/ispekhov/status/694240431987625985