There is inertia, and then there is actively keeping us in the dark ages to retain revenue. Ninety percent of transactions at branches are check deposits. People bringing in bits of paper to transfer money.
But the branch remains the number one channel for upsell opportunities. Banks are desperate to keep people walking into branches so that they can push more products on their customers. Brand apathy is rampant due to undifferentiated crappy products from the top banks, so they rely on branch upsells.
This is why more banks don't offer remote check deposit capabilities. If they did, they'd lose the sales channel.
We at banksimple figure that its better to just give you the product features that you actually want to use instead of relying on expensive sales channels to grow our customer base.
But the branch remains the number one channel for upsell opportunities. Banks are desperate to keep people walking into branches so that they can push more products on their customers. Brand apathy is rampant due to undifferentiated crappy products from the top banks, so they rely on branch upsells.
This is why more banks don't offer remote check deposit capabilities. If they did, they'd lose the sales channel.
We at banksimple figure that its better to just give you the product features that you actually want to use instead of relying on expensive sales channels to grow our customer base.