I'm pretty upset at Google about how they handled IM. It basically cost me more than a half of my contacts (who use Google), since first XMPP federation with Google Talk stopped working when Google refused to support server to server encryption, and now it's being dropped altogether.
So much for moving things forward, instead of falling into the dark ages of incompatible balkanized instance messaging services.
That decision basically killed instant messaging for me. I miss it, but there just isn't any critical mass anymore. I could run half a dozen different messaging apps, each one reaching some subset of my friends, most of whom are never available anyway, but the old situation where it was easy to keep in touch with people via chat just doesn't exist anymore.
So much for moving things forward, instead of falling into the dark ages of incompatible balkanized instance messaging services.