(top comment taken from queuebit)

1. https://www.youtube.com/watch?v=IvQxoSMxEUI&t=127s - You have your idea, and suddenly your idea becomes 12 different ideas to each person you are pitching it to

2. https://www.youtube.com/watch?v=IvQxoSMxEUI&t=365s - "We're in the solutions business; we're not in the problems business"

3. https://www.youtube.com/watch?v=IvQxoSMxEUI&t=668s - Weird micromanagement

4. https://www.youtube.com/watch?v=IvQxoSMxEUI&t=812s - A marketing plan is not a business

5. https://www.youtube.com/watch?v=IvQxoSMxEUI&t=910s - Fake it til you make it.

6. https://www.youtube.com/watch?v=IvQxoSMxEUI&t=1108s - If you think your business is more important than your customers