You're exceeding their expectations by providing less than they expected. That's easy to do when the user expects to be accosted by a slow loading page that comes onto his screen janky because of deferred stylesheets and 4 different Google fonts and 1.6mb worth of ads.
You're exceeding their expectations by providing less than they expected. That's easy to do when the user expects to be accosted by a slow loading page that comes onto his screen janky because of deferred stylesheets and 4 different Google fonts and 1.6mb worth of ads.