If 8chan or dailystormer never made the news, cloudflare would still be hosting them. It isn’t public opinion that is the big factor, enterprise client won’t use controversial services. Having a few large enterprise customers call up saying they can’t be hosted with a hate site is what made the CEO of cloudflare flip his decision.
I do think cloudflare will be forced to be more palatable to enterprise customers if they go public. One biggest factors why I don’t use them is who they provide access to.
I think you have it spot on, but public opinion is driving those enterprise customers to make that call. They still support the terror group websites, even after being informed of them, so it’s not based on policy but rather a business decision.
If I was choosing for a company like Monsanto that has the possibility of getting majorly shat on by internet opinion, Cloudflare's seeming policy of "if the media hates you, we'll drop you" would be the exact opposite of comforting.
I do think cloudflare will be forced to be more palatable to enterprise customers if they go public. One biggest factors why I don’t use them is who they provide access to.