Clearly it just works for a lot of people. I really tire of the "if it doesn't work for me it shouldn't work for anyone" attitude.
These sorts of complaints are ridiculous. It's one thing to host some little family site on GoDaddy shared hosting, but for anything real...come on. You get what you pay for.
Why do you say that? Do you have data? It seems just as likely that it doesn't work for a lot of people, but they can survive on the churn from new customers (and subscriptions) -- or convincing people to provide a poorer service.
It's a reasonable inference that it was working for enough people. Either that or this guy is the only person on GoDaddy Shared, or everybody who uses it is too dumb to know working from not working. Either way the moral seems to be: Not enough people complained to warrant a real investigation.
Who is supposed to investigate? The way a lot of these companies work, like DirecTV, is that they know what the practice is, but as an individual you have little power to stop them.
It doesn't have to work for anyone for this to be succesful for GoDaddy. They just have to be able to collect on enough people, with decent churn for new blood.
What are you talking about? Clearly it has to 'work' in the sense that when you upload your code and go to look at it you get a result back for the initial people. This guys app did not work at all. Are you saying GoDaddy has a product they sell that doesn't work even in the slightest? If this one guy noticed something broke it is not unreasonable to think that if it is across the entire product that more people would complain and it would escalate. It may not be true but it's not unreasonable. But this discussion is almost full retard.
These sorts of complaints are ridiculous. It's one thing to host some little family site on GoDaddy shared hosting, but for anything real...come on. You get what you pay for.