Ultimately a tale of persistence in contacting support. Someone less confident or desperate or aware of their rights and associated costs of the issue would probably have not followed through.
Ultimately also a sign that Stripe's fraud prevention and support are pretty bad. Not Google-Level bad But certainly if it takes an active g tech literate merchant a day to resolve such an issue this is 100% on stripe and the author should not have gone through this pain.
I liked it. The presentation didn't bother me at all, maybe because I read the story on a relatively small smartphone screen. For smaller screens, the formatting works really well.
It was an entertaining read, well written, so kudos to the author for sharing his story in an interesting way.
Ultimately also a sign that Stripe's fraud prevention and support are pretty bad. Not Google-Level bad But certainly if it takes an active g tech literate merchant a day to resolve such an issue this is 100% on stripe and the author should not have gone through this pain.