> I thought one of the responsibilities of management was making work easier for the employees.
Every place I've worked, it's management's job to enforce status hierarchies on their subordinates, and making people's jobs easier is directly in conflict with that primary objective.
You may work in a different culture than I do though, the vast majority of work here no matter the industry is of the "no excuses" variety stated in the article.
I've worked in pretty much the same kind of companies as you have and I completely agree with you.
I was being deliberately overly idealistic in my first comment (and it was perhaps a bit of a reassertion of how I would handle management in my hypothetical own company).
Every place I've worked, it's management's job to enforce status hierarchies on their subordinates, and making people's jobs easier is directly in conflict with that primary objective.
You may work in a different culture than I do though, the vast majority of work here no matter the industry is of the "no excuses" variety stated in the article.