The practice in question, is called "asprodontics". The negative review doesn't even appear to be listed right now. Otherwise, it's a solid 5-star reputation.
"Awkward and uncomfortable" is about what I expect out of any trip to the dentist, but getting sued for leaving a bad review isn't. This guy literally just flushed his entire reputation over a single internet review. He may as well have shot a lion.
Australia has some very tough defamation laws. It’s often called the defamation capitol of the world.
I wonder if this incident has a knock on effect with other anonymous review sites in Australia if you will be tracked down and sued for a negative review.
I saw the review, the best thing the dentist could of done and they did do was reply along the lines of “we do not know who you are and do not have a record of your visit, please contact us to talk”. So not quite sure why they took it to the courts which will likely have caused far more negative publicity.
"Awkward and uncomfortable" is about what I expect out of any trip to the dentist, but getting sued for leaving a bad review isn't. This guy literally just flushed his entire reputation over a single internet review. He may as well have shot a lion.