>a completely seamless order-and-pay-from-your-phone system because it doesn't exist.
(disclaimer: founder) Yes, this is literally what Zerocontact does. Contactless waitlist, menu, order, pay. Hybrid ordering so staff and guests can add items to one check. Fully supports courses. Add dessert at the end of th meal. Still, the customer has one check to pay (apple pay or google pay, or CC). We may even support your legacy POS or you can use ZC in standalone mode. It's a full order-management system for contactless on prem and off prem dining.
Website and service looks solid - would have definitely reached out had I seen this 6-8 weeks ago (and if our legacy POS wasn't such a disaster already).
We're negotiating with Toast at the moment since the offer the whole deal, hardware included, other than the ability to leave the guests' tab open once their order is started from their own device.
Good luck, I can imagine the cognitive dissonance. Many of their contracts dangle cheap / free hardware with expensive services and hidden over-priced processing in a bundled SAAS. And yet feature wise, it "does it all" except the very things you want it to do. (coursing and hybrid (open tab) ordering, and good guest experiences like apple pay on checkout). So you upgrade into something supposedly better but not actually what you wanted. If you get stuck, DM me (name in profile) and we can help you out with a full solution that actually does all the stuff. We've done >$1B orders so this is easy for us.
(disclaimer: founder) Yes, this is literally what Zerocontact does. Contactless waitlist, menu, order, pay. Hybrid ordering so staff and guests can add items to one check. Fully supports courses. Add dessert at the end of th meal. Still, the customer has one check to pay (apple pay or google pay, or CC). We may even support your legacy POS or you can use ZC in standalone mode. It's a full order-management system for contactless on prem and off prem dining.