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I hope those products have enough customers that think the way I do.

The reason I use and pay for Dropbox is that the primary focus of the company is to offer a product that syncs my files across multiple machines and keeps a copy of those files online. The have to do it well, or else they fail. It makes me nervous as a customer whenever I see them trying to "grow" by offering other products.

I don't trust Microsoft, Google or Amazon one bit with their competing products. Those are gigantic companies that don't depend on those working well, and they could kill them overnight.

The problem though is this mindset that everything has to constantly grow. That's what makes me nervous as a customer. I don't see what could be so wrong with building a product that works well and maintaining that long term, being satisfied with having a customer base that allows the business to be self-sustainable. If that customer base grows, great. More money. Otherwise, as long as it doesn't shrink to the point where it becomes unsustainable, it should be just fine. But often I have a feeling that that kind of feeling is verboten for tech companies.



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