And whats always shocking every time I need to contact a large company via some fast response required, its never available.. Phone calls are passed around department to dept that cant deal with significant situations, email support takes far too long, live chat rarely exists.
It's mind blowing how such large companies don't have these services but at the end of the day it's a numbers game for them.
There just are more people that don't complain and their bottom like is still fine.
Really really frustrating as there is no even recommended customer service requirements for companies. I'm sure in the above case there is money lost for this action by the competitor. Will the OP be reimbursed ? Of course not.
And whats always shocking every time I need to contact a large company via some fast response required, its never available.. Phone calls are passed around department to dept that cant deal with significant situations, email support takes far too long, live chat rarely exists.
It's mind blowing how such large companies don't have these services but at the end of the day it's a numbers game for them.
There just are more people that don't complain and their bottom like is still fine.
Really really frustrating as there is no even recommended customer service requirements for companies. I'm sure in the above case there is money lost for this action by the competitor. Will the OP be reimbursed ? Of course not.