I dropped Amazon because their return policy has lots of quibbles nowadays.

I ordered a book, they sent the wrong book. They argued over whether it was the right book (they had different isbn), they made me buy an envelope to ship it back and only refunded my money once they received it and cleared it.

So I was out the price of the book for three weeks.

Old Amazon wouldn’t have screwed up, would have mailed out a replacement book immediately, etc.

They seem to be stupid in handling exchanges and cheap now.