I think this is all cultural. Smart employees want to do good work. If you aren’t providing them with the context and knowledge to do that work, then you’re failing. If your documentation isn’t useful, that’s your fault. If no one cares about the roadmap and couldn’t even tell you what’s on it, that’s your fault.
It’s very rare you find an employee that’s purposefully malicious, at least in the early stages of a company (< 50 employees). Unless you have terrible character judgement.
If what you are writing down has value, and there’s no other way to obtain that knowledge, then people will use it.
It’s very rare you find an employee that’s purposefully malicious, at least in the early stages of a company (< 50 employees). Unless you have terrible character judgement.
If what you are writing down has value, and there’s no other way to obtain that knowledge, then people will use it.