I am surprised to hear that commenters consider a person with a closed Google/Facebook/Amazon account of being able to clearly know why it was closed and how to remedy that situation.
I have read many HN articles and pleas for help describing the exact opposite - a cancelled/blocked account and no proper explanation.
Of course in this gamed scenario, both parties claim the above! Ludicrous.
In this scenario you can see on the screenshots posted by Signal that it looks to be related to a payment dispute or account balance problem. Its also silly given that it says there are no rejected ads, yet Signal said the ads were rejected.
It's one thing to not know why your account is suddenly disabled, but it's another to attribute that to Facebook simply not liking the campaign you wanted to run. Perhaps if Signal followed up and were provided with concrete evidence that it was due to the campaign being taken down, then it would bolster their story.
The problem is that plenty of news articles have already reported on Facebook banning the account due to the campaign. So it seems like Signal have got what they wanted, however from my point of view this is a scummy move by Signal and makes them seem more nefarious rather than open and transparent.
But this is not a case of the account staying locked and Signal being left with no recourse but to assume the worst (a reasonable approach to megacorps).
At least, according to Facebook, it was only locked for a few days and at no time after clearing up the payment issue did Signal actually setup and attempt to schedule the ads to run.
Well, according to Facebook. Whose logging could be wrong for all we know.
I have read many HN articles and pleas for help describing the exact opposite - a cancelled/blocked account and no proper explanation.
Of course in this gamed scenario, both parties claim the above! Ludicrous.