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> businesses are built to generate profit at the customers' expense.

Absolutely agree, which is why I'm bearish on the roles of companies. Companies are made up of people, and significant change comes slowly to people over very long periods of time. Look how long things woman's suffrage, unemployment benefits, and civil rights took. The U.S. is still fighting over single-payer healthcare while 66% of all bankruptcies are tied to medical bills, and we can't even agree on whether the Covid vaccine is a good thing.

I don't think I want random groups of people joined in coordinated capitalism to increase their profits at my expense, while constantly moving between those groups, also being responsible for my wellbeing. I want them to sell me their shit so I can get back to figuring out the rest of this mess.



The point is that they will support user wellbeing if it makes them more money. If half of society is saying "don't use Facebook, it's bad for you" that's not ideal from a business perspective. It's why McDonald's offers salad.




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