1. Other companies probably have similar strategies but it's behind closed doors to act however nefarious they would like, not open docs that can be criticized here publicly like Gitlab has.
2. The MO (modus operandi) here seems entirely about reading customer feedback and engaging with it. That's like YC startup advice numero uno. They explicitly mention not to submit content or get people to upvote.
1. Other companies probably have similar strategies but it's behind closed doors to act however nefarious they would like, not open docs that can be criticized here publicly like Gitlab has.
2. The MO (modus operandi) here seems entirely about reading customer feedback and engaging with it. That's like YC startup advice numero uno. They explicitly mention not to submit content or get people to upvote.