FWIW: A previous job used confluence, but my current job just uses some shared folders in Google Drive. We set up a shortcut to search these documents in our browser.
The search functionality is significantly better than Confluence. You just gotta accept that Google Drive doesn't look as "organized" as Confluence.
Another thing we do is search through Asana.
The big thing, though, is you need to encourage a culture of note-taking. Take notes in tickets. Write documents in Google Drive (or whatever wiki you use.) Make sure that your ticketing and wiki system have good search.
That is a great idea. I feel like the disorganization could even be a feature because then people won't feel like they are breaking something with adding to it.
Try Google Drive
FWIW: A previous job used confluence, but my current job just uses some shared folders in Google Drive. We set up a shortcut to search these documents in our browser.
The search functionality is significantly better than Confluence. You just gotta accept that Google Drive doesn't look as "organized" as Confluence.
Another thing we do is search through Asana.
The big thing, though, is you need to encourage a culture of note-taking. Take notes in tickets. Write documents in Google Drive (or whatever wiki you use.) Make sure that your ticketing and wiki system have good search.