I still don't understand why someone would conflate whether something is frequently used with whether it is useful.
Ask yourself: How often do you use the emergency number, how small is the percentage of the population that does in a day? Or even in a life? In the light of this, would you want it discontinued?
Right but that’s a matter of life or death. Let’s have some perspective. Another comparison is perhaps a small back road that no one ever drives down. How many years do you keep maintaining it before you close it off?
Ask yourself: How often do you use the emergency number, how small is the percentage of the population that does in a day? Or even in a life? In the light of this, would you want it discontinued?