I see it seems to be a day for shitting on Canadian telecoms. May I say a hearty "Up yours CRTC".
Seems as good as any time to share a Rogers story with HN:
My mum passed away in 2009, she owed Rogers $200 and change. We took over her contacts/mail forwarding/etc to tie everything up. A month or two afterwards; we got a call from Rogers looking for their money, explained she passed away, they said how sorry they were and figured that was the end of it.
3/4 months after that we got a call from a collections agency, mentioned her passing, got apologies and hang up. This then continued every few months bouncing between Rogers and a collections agency. For some reason they kept passing the debt back and forth? The frequency was low enough, that we never bothered going any further with it, after a couple years it was less annoying and more a nice reminder of mum :)
It took about 6-7 years before they finally clued in, and that's why I'll never have anything to do with Rogers.
Seems as good as any time to share a Rogers story with HN:
My mum passed away in 2009, she owed Rogers $200 and change. We took over her contacts/mail forwarding/etc to tie everything up. A month or two afterwards; we got a call from Rogers looking for their money, explained she passed away, they said how sorry they were and figured that was the end of it.
3/4 months after that we got a call from a collections agency, mentioned her passing, got apologies and hang up. This then continued every few months bouncing between Rogers and a collections agency. For some reason they kept passing the debt back and forth? The frequency was low enough, that we never bothered going any further with it, after a couple years it was less annoying and more a nice reminder of mum :)
It took about 6-7 years before they finally clued in, and that's why I'll never have anything to do with Rogers.