Hacker Newsnew | past | comments | ask | show | jobs | submitlogin
Ask HN: Why is the visa process stuck in the “Catch me if you can” days?
23 points by llampx on July 14, 2022 | hide | past | favorite | 18 comments
I have had family members go through the visa process, for both EU (Schengen) and the US and UK.

Why is the visa process so archaic? First of all, appointments are submitted via a third-party firm who doesn't have any information during or about the process, as in how long will it take or if there are any problems in general.

Secondly, you have to submit your passport and have them hold it for the duration of the process.

Thirdly, if you want your passport back it is a stressful experience and could sometimes only be if you want to cancel the entire visa process, losing the visa fees.

And lastly, it takes way too long during the best of times. Currently it is closer to the worst of times. See #1, where the entire process is very opaque and you don't know when you may get your passport back, with or without the visa.

Why isn't it an electronic process where you submit your documents and credentials online and get called in to an interview if necessary, and why does there need to be an actual physical visa stamp or sticker on the passport rather than an entry in their database so that you can be given entry and stamped on arrival?



Clearly you are not familiar with bureaucracies and how they grow. You do not need to file your taxes explicitly, or at any rate, rehash the information that's already known to the government, such as your taxes withheld and so on, every year. But if you do that, then a lot of people will lose their cushy government jobs, and vested interests, such as corporations and unions that feed at the government trough will end up on the losing side as well. That's why you end up doing these things repeatedly. Yes, there's software, but that is only an aid for the bureaucrats to do less actual work.

Politicians are of course complicit and key enablers of these schemes. They gain leverage when this type of pork is in their constituencies.


> You do not need to file your taxes explicitly, or at any rate, rehash the information that's already known to the government, such as your taxes withheld and so on, every year.

That’s a terrible example because that’s strictly a US thing. In most place I have lived the government send you a pre-filled form and the only thing you have to do for your taxes is validate that the form is correct.

And to be fair I pretty much had the same experience with visa. As a European the last time I had to go to Canada everything was online, quick and easy. I think sadly the only reason it remains cumbersome to do if you are citizen of a poorer country is to dissuade people to actually come.


Also it’s only a US thing because tax filing companies lobbied Congress to force the IRS not to do it. The IRS is doing it anyway so could easily send citizens a pre-filled form for 80%+ (at least?) of cases.


Why would a poor country want to dissuade rich tourists from coming to their country?


The commenter is saying that rich countries dissuade visa applicants from poorer countries by putting up hurdles.


> Clearly you are not familiar with bureaucracies and how they grow. You do not need to file your taxes explicitly, or at any rate, rehash the information that's already known to the government, such as your taxes withheld and so on, every year. But if you do that, then a lot of people will lose their cushy government jobs, and vested interests, such as corporations and unions that feed at the government trough will end up on the losing side as well. That's why you end up doing these things repeatedly. Yes, there's software, but that is only an aid for the bureaucrats to do less actual work.

> Politicians are of course complicit and key enablers of these schemes. They gain leverage when this type of pork is in their constituencies.

This "bureaucratic inefficiency" strawman is conveniently brought to your by your local super-capitalist overlords[0], btw.

[1] https://www.propublica.org/article/inside-turbotax-20-year-f...


Humbug. It's not as if Unions are pure as the driven snow. They are also equally nefarious, perhaps more, considering that many of their heads have been repeatedly caught putting their hands in the till and many extract compulsory dues. The majority of the CA legislature is basically owned by the CTA, to such an extent that representatives literally await instructions on key votes from these people.


Foreigners don't vote, so there's little democratic incentive to treat them well. And if you need a visa, the country has already put you in the "undesirable" category (tourists from desirable nations can visit without visa).


This is the correct answer. The red tape seems to be a feature not a bug. I have first hand experience going through immigration/visa/crossing processes holding both Iranian and Canadian passports. The whole experience is vastly different between the two!


> little democratic incentive

No, democracy is just a buzzword. Its _political_ incentive. Just look at southern border. You can go to Mexico, pay some shady smuggler gangs decent sum of money and you can enter in US in no time. Same goes to those “humanitarian boat” arriving from Libya to Greece for EU.

At this point, illegal immigration is much easier than legal ways.


Plus, for people from less desirable countries, a complicated visa process biases success towards people who have the resources to pay a firm to manage the process for them.


Not an answer to your question and only tangentially related, but I've had a terrible time getting a U.S. immigration visa for my wife.

Around 2017/2018, the National Visa Center (NVC) took their "document review" process digital. Previously you would have to mail in all of your documents, wait 2-3 months for your documents to get to the front of the line, they would verify them, and then after they were verified would send the "okay" to the actual embassy in the country you are applying from (in our case Taiwan).

If you had an issue with one of the documents, you would repeat the process including the 2-3 month wait. This makes sense, since when receiving mail you'd have to actually "process" it first to see if it was for an existing application or not (instead of just putting it in a giant bin for "July 15th").

When they moved the process online, however, they kept the same queue process. You wait 2-3 months to get to the front of the line, and if there is an issue, you have to resubmit the document and wait 2-3 months for them to review it again.

It's fairly easy, however, in an online format to tell _who_ each document is for. What _should_ happen, is you are put in a queue and have to wait your turn to get to the front, and then they work on helping you get through. If you have an issue with a document, you resubmit and it's looked at next to get you "moved on through".

They also shut down the phone line that you can call to talk to an actual human being about what needs to be submitted. Instead, you can submit an email that has a wait time of 2 months to get your question answered.

Overall one of the most frustrating experiences of my life


The amount of visa fraud that exists is just mind blowing, and there are different flavors for every visa category that exists. The amount of staff assigned to process visa applications is small and have to make a decision which has weight on their home country. Outsourcing the process as much as possible allows fraud patterns to be caught more quickly and slowing the process reduces the incentives for bad actors to push their luck, esp if they don’t get to hold their passport during the process.

I say this as somebody that’s pro-immigration. The system sucks but it’s doing a service for the destination country and legit applicants.

If a country is going to just stamp “approved” on most people, they wouldn’t bother with having consular staff process applications, they’d offer visa on arrival or visa waivers.


I didn't say that they have to approve more people or reduce the scrutiny, just that they could digitize their process.


I want to also add: why do we have to submit the same information (full name, passport number, expiration dates, travel history, etc.) each time we apply for a visa even if we are applying to the same country.


For an American tourist visa (B1/B2) for example, you can apply again if you are rejected, but you must show that a tangible change in circumstances has occurred since your previous application (ie funds, reason for visiting, better proof of ties back to home). Re-using a previous application may communicate "all you need to do to try again is just pay again" which consumes embassy resources that need to be spent on other applicants. Making you fill it all out again adds just enough friction to make sure you've actually had some circumstantial change to warrant a reapplication


They aren't, you are just going through a "visa agency" which really is just paying someone to do the visa application process.

You can easily do this yourself, or go in person. The reason you pay select visa agencies is so they can expedite the process, or in certain cases expeditate through some sort of kickback or knowing someone within immigration. This can be as simple as a firm reserving all known slots for the future, to having an insider who can selectively pick your application, put you on the top and process you as needed.

If your visa firm doesn't have any "information" then you aren't paying the right firm and you are just wasting your money/time on a process you most likely can do yourself.

Not all visas require your passport, many countries will happily just take your biometric page and apply a sticker upon entry that is for long term stay/non tourism. There are also different organizations like schools/universities that will do this entire process for you as they act as your "visa firm."

It takes a long time because every country has inward demand, the immigration process is designed to be a bottleneck to slow down, verify and selectively give out visa to people who are deemed "worthy of it."

1. You are forgetting that countries have the right to refuse entry to anyone they don't seem fit. It does not matter if your time, money or other intangible or tangible item is at stake.

2. Many countries do have completely electronic processes, China's/PRC has an complete online procedure for a 10yr tourist visa. Taiwan has a complete online election for a 5 year gold card program that is workervisa/residency/permenant residency. Japan allows completely online transactions if you are sponsored by a university or job. Thailand has a complete online process for tourism and business via Thailand pass, Cambodia is purely electronic conducted over email.

There does not need to be a physical visa in your passport, Indonesia ITAS does not give you a unique visa or such, but the reason why you have a physical sticker instead of other paperwork is because it serves as your identity paperwork in that country, which you can use to get a tax number, open bank accounts and conduct business all in one.

You seem to have a general misunderstanding of how these visas and their processing works, and that's okay - it is a system that is paperwork based and is bureaucratic in nature, on purpose. That's what it is, and that's how it serves - to create an anchor in confirming your identity.


I would say your question could be restated as "why are government services bad". I think government services are bad because they are the ultimate monopoly. Their funding is guaranteed regardless of quality of service (it comes from the government), and their customer base and revenue is guaranteed regardless of quality of service (if you need a visa, you've gotta use them). So why should anyone make it better? Who benefits? Some people who are going to use it anyway even if it sucks.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: