I'm thinking this is an old article he wrote years ago and updated to meet a deadline. heh. I actually checked the date of the article to see if it was written in the Before Gmail Era. I have wonder if he's ever really tried using Gmail seriously. It addresses most of his complaints pretty well.
He also says "If you're like me", but how many people are like him or a VC? He's a journalist with a hugely popular blog. Thousands of people want to take a bite out of him. I barely get nibbled at, like most people. I can't personally relate to what he's saying at all.
I think you have a very good point. The vocal people that publicly complain about email the most are also susceptible to the most overwhelming inboxes. Most of us are in a different category. However, almost everyone feels that email could be a lot better.
He also says "If you're like me", but how many people are like him or a VC? He's a journalist with a hugely popular blog. Thousands of people want to take a bite out of him. I barely get nibbled at, like most people. I can't personally relate to what he's saying at all.