I once used a randomly generated word as the answer. But the darn thing required five security questions and answers, so of course I just reused the same answer (random, unrelated to the question) across all five.
On fine day, I had to call in to the support for something or another. He's like "I need to ask for the answer to the security questions", I'm thinking "no problemo" and I kid you not, the agent asked all five questions. By the last I'm thinking "surely you can't think I'm going to miss this one?"
Edit: it also reminds me of Rackspace! If you initiated a customer support request — for which the button was in the console, after logging in, the agent would ask the security question. The answer to which … was in the same console!
My guess is that the call was recorded and the agent was required by security to always ask the 5 questions, and he was probably thinking "There's no point in asking those five questions since the answer is the same, but I'm not paid enough to risk being reprimanded just to save 10 seconds for the customer."
On fine day, I had to call in to the support for something or another. He's like "I need to ask for the answer to the security questions", I'm thinking "no problemo" and I kid you not, the agent asked all five questions. By the last I'm thinking "surely you can't think I'm going to miss this one?"
Edit: it also reminds me of Rackspace! If you initiated a customer support request — for which the button was in the console, after logging in, the agent would ask the security question. The answer to which … was in the same console!