Deleting the key database can not be done programmatically (unless UEFI has a bug). In all machines I have looked it's an option in the BIOS. So that should be clear case of warranty repair. Which of course does not help you if you do it after warranty has ended.
I guess it remains unclear whether it was a firmware bug that has since been corrected or whether it depends on how exactly the user installs their own keys.
The reply the UEFI itself would be signed and if you delete the matching keys from the relevant DB UEFI would no longer start does not sound right to me.
Good the see that the option exists for AMD, too. I guess AMD had no dominating market share when secure boot was introduced. So they would probably not be legally obliged to provide it? Hopefully market power of those requiring independence of Microsoft is big enough to keep it that way.
Deleting the key database can not be done programmatically (unless UEFI has a bug). In all machines I have looked it's an option in the BIOS. So that should be clear case of warranty repair. Which of course does not help you if you do it after warranty has ended.