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> Is it a surprise that people don't all work in the supportive environment that you have?

No, but what I'm saying was that usage of "just" is not the issue, a shitty environment is. If your boss / coworker / PM doesn't use "just" but still constantly makes it seem like a task should be easy to do in other ways (e.g. telling you your estimate is way too high for a task) and puts pressure on you not listening or accepting to your reasoning, is that better than them using the word "just", you explain why and they get that things aren't as simple as they thought? The underlying issue is not the particular choice of word.

You might say as advice "don't presume a task is easy, if you want to avoid people think/misunderstand it can help to avoid the following words:...". But the really important part would be the first part of this advice.

Though to be fair I don't even know if I'd agree with that advice either. Stuff is misunderstood or not well understood all the time. Expectations exist if you want them to or not. Maybe it's better to communicate those expectations.

> "Why so long? It's just a button that does stuff. Can't you just..."

a) The core aspect to address is not the word "just", but that the person asks you something they consider simple. Changing the wording (removing "just" or other such words) doesn't change the actual sentiment.

b) The "just" in the example does emphasize to the listener further that the speaker is underestimating the task at hand or doesn't yet grasp the full context. While I would see this as problematic usage, it precisely is what can help the listener in identifying that they might have to spend some time to address that misconception in their follow-up reply.

Whether it's ultimately super useful or not I don't know, but it does provide extra signal. I personally would rather have someone use "just" if they do in fact think the task is simple/trivial than beating around the bush. I then understand that there could be an issue of misalignment or even disagreement on difficulty. You really do want to get that out of the way instead of each party in silence, paralyzed, thinking "I still don't get why we cannot / need to do X / Y, but I don't want to sound like ...".

And that goes both ways. I have definitely gotten a good reset and ended up agreeing with the speaker that a solution can in fact be simpler albeit not perfect. And if the speaker and I then agree that it's sufficient, why not. I'm digressing. Important is that communication happens in good faith. Politeness likely doesn't fix this if that's not the case.



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