Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

> we made our best efforts to notify affected users

You call three emails (the last of which was almost 2 months ago) "best efforts"?

I had to read your message three times because this is so reality-defying preposterous I just couldn't believe I didn't miss anything. How about warnings on the dashboard? How about an intentional error (or limited service interruption) so that people would log in to their dashboard?



> How about warnings on the dashboard?

They did have a warning on the dashboard, problem is a lot of people don't check the dashboard because they don't need to, as they just view everything through grafana, etc.

They also had a notice on the status page


Getting those people's attention would be what the intentional errors are for.




Consider applying for YC's Fall 2026 batch! Applications are open till July 27.

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: