Well, I was just giving an example off the top of my head, I agree it's imperfect. However, I think the article is about company wide KPIs for orgs, they don't need to be particularly granular. Team level KPIs might be more granular - for example k8s stability might have some uptime associated with it, but even then, being dogmatic with granular KPIs is exactly what I agree with: it will without fail destroy businesses.