* You get best practice audited (in the near future) end-to-end encryption
* You get decentralisation if your users want to host the stack themselves
* You get bridges to other systems (although not many FOSS voip bridges for Matrix exist today, admittedly)
* Similarly, you get an open standard API on which you and others can write bots/apps and other extensions to add new functionality, and benefit from the wider ecosystem
* You get some preexisting clients like Element Call to build on.
Well, we dont want e2ee because then we cant decode audio and transcribe, or record meetings. All of which are high demand user requirements. We dont want decentralisation either for the same reason. We dont interop with other video conference systems other than asterisk for dial in/out. And the ones that we might consider doing that for dont support matrix either. We want a fully integrated system for our users so i dont see external clients being a thing. An open standard api is a plus but in my experience there's always something they fall short on requiring something custom. This is why i find it difficult to see where matrix could improve anything for us. Trying to find some benefit but I really don't think there is one other than maybe marketing and saying we play nice with open source or open standards.
* You get best practice audited (in the near future) end-to-end encryption
* You get decentralisation if your users want to host the stack themselves
* You get bridges to other systems (although not many FOSS voip bridges for Matrix exist today, admittedly)
* Similarly, you get an open standard API on which you and others can write bots/apps and other extensions to add new functionality, and benefit from the wider ecosystem
* You get some preexisting clients like Element Call to build on.