I think what they mean by supported though is (in a very simple example) if you complain about a missing button but it's because your DE theme washes it out then they aren't going to help, otherwise they'd look at the issue and try to resolve it. I think this is reasonable. Sure there's no awareness, consideration, capacity and all that but a reasonable attempt at support.
I think what they mean by supported though is (in a very simple example) if you complain about a missing button but it's because your DE theme washes it out then they aren't going to help, otherwise they'd look at the issue and try to resolve it. I think this is reasonable. Sure there's no awareness, consideration, capacity and all that but a reasonable attempt at support.