> Many believe that the incidental, physical interaction that occurs between people at the office is superior to the conversations that take place on video calls and Slack.

I didn't believe it and when I started going in to scope things out, I started believe it. I think what happens here is the author of each individual article will have had a specific set of experiences and that's the assumption they make for everyone. IME I don't see how the incidental conversations happen remotely, everyone is eager to get off calls, as there can be so many it becomes draining. So clearly me and my colleagues are missing some key ingredient that's probably obvious to everyone else.