Because if you look at it by the numbers, expenses went down whilst output remained. If you’re an investor that investigates annual reports on finances, this would pique your interest. There is no way to price the talent and knowledge of your workforce until after they have left.
I really like that last sentence. 'There is no way to price the talent and knowledge of your workforce until after they have left.' I think that captures so much in such a simple to understand way.
