Yeah, that's what the MCAS team thought. Oops!

There is a lot of software used in finance, medicine, transportation, logistics, aerospace, manufacturing, and robotics where a simple whoopsies isn't going to undo the loss of money and the loss of life.

You're not disagreeing with me.

I think I am. I'm disagreeing with you on the volume of software that's critical and relevant. I think you're understating the amount.

I've been in this business for 40 years and I've worked in several verticals. You'd be amazed at how much software is critical to the continued operations of modern civilization. Software has increased the carrying capacity of the planet, and without it, literally billions of people would die.

> subpar search results

This isn't as innocuous as you make it. Add up wasted minutes for millions of users and you're looking at thousands of lifetimes.

I don't think it's an exaggeration to say that access to information is a force multiplier. Google doesn't have a monopoly on that, but it's hardly worthless or trivial.

Google (and most web software firms) are very lucky to operate in an industry where getting it more-or-less right 70% of the time is extraordinarily profitable, and the consequences for getting it wrong in any individual case are trivial.

There are many industries where this is not the case: aerospace, medical device engineering, and live TV production all come to mind.

I don't think his point is to say subpar search results aren't "impactful" but that they aren't going to cause a loss of life. If you work anywhere in the aerospace industry mistakes often can have that result.

Of course not, but even by that analogy airplanes manufacturing is <1% of total manufacturing and we are worried about planes.

That 1% of the time software is critital, it is messing too many lives... things like royal mail and what not.