I looked at their report. The year-to-year trend doesn't show COVID. 2020 looks like 2017. That's enough for me to write it off entirely, but I kept reading.
It's surveying overall satisfaction, and what they identify as components of job satisfaction. It's the kind of stuff you'd use to compare between multiple job offers. The burnt out can recognize they have "good" jobs when their subjective experience is miserable.
The measured things that you might think are related to burnout (workload, recognition, vacation, interest in work), those things are scored in context of working for a living, not existential satisfaction. Very different from the items and context of the Maslach Burnout Inventory.
It's surveying overall satisfaction, and what they identify as components of job satisfaction. It's the kind of stuff you'd use to compare between multiple job offers. The burnt out can recognize they have "good" jobs when their subjective experience is miserable.
The measured things that you might think are related to burnout (workload, recognition, vacation, interest in work), those things are scored in context of working for a living, not existential satisfaction. Very different from the items and context of the Maslach Burnout Inventory.