> anything that requires human interaction fails at scale
What do you mean by "fails"? It doesn't have the zero-marginal-cost dynamic favored by the investor class of the tech industry?
Don't confuse "you can't scale human interactions" with "human interaction fails at scale". The former is talking about the venture-capital-accelerated winner-takes-all business strategy, the latter is a misunderstanding of civil societies and living a rewarding life because you can only envision such things through the lens of owning a zero-marginal-cost process.
What do you mean by "fails"? It doesn't have the zero-marginal-cost dynamic favored by the investor class of the tech industry?
Don't confuse "you can't scale human interactions" with "human interaction fails at scale". The former is talking about the venture-capital-accelerated winner-takes-all business strategy, the latter is a misunderstanding of civil societies and living a rewarding life because you can only envision such things through the lens of owning a zero-marginal-cost process.