Yet, some analysts claim the fact that people nevertheless use these awful choices means they like them despite their frequent complaints.
They cite "Revealed Choice", which may apply when there is an actual choice.
But in the nearly winner-take-all dynamic of digital services, when the few oligopolistic market leaders present nearly identical choices, the actual usage pattern reveals only that a few bad choices are just barely worse than chucking the whole thing.
They cite "Revealed Choice", which may apply when there is an actual choice.
But in the nearly winner-take-all dynamic of digital services, when the few oligopolistic market leaders present nearly identical choices, the actual usage pattern reveals only that a few bad choices are just barely worse than chucking the whole thing.