> charging a fee [...] rather hostile way for an Open Source project that aims to be as open and available as possible
The most hostile is Apple where you cannot expect any kind of feedback on bug reports. You are really lucky if you get any kind of feedback from Apple.
Getting good feedback is the most valuable thing ever. I don't mind having to pay $5/year to be make reports if I know I would get feedback.
> You are really lucky if you get any kind of feedback from Apple.
Hard disagree. When you get feedback from Apple, it’s more often than not a waste of time. You are lucky when you get no feedback and the issue is fixed.
This is because Apple software is perfect by definition. Any perceived bug is an example of someone failing to use the software correctly. Bug reports are records of user incompetence, whose only purpose is to be ritually mocked in morale-enhancing genius confirmation sessions.
The most hostile is Apple where you cannot expect any kind of feedback on bug reports. You are really lucky if you get any kind of feedback from Apple.
Getting good feedback is the most valuable thing ever. I don't mind having to pay $5/year to be make reports if I know I would get feedback.