There is a 90 day decision timeframe starting from the time of submitting a complaint.
But note:
> Due to a high volume of complaints, there will be a delay between when a complaint is submitted and waits in the queue and when the complaint process will start.
But note: > Due to a high volume of complaints, there will be a delay between when a complaint is submitted and waits in the queue and when the complaint process will start.
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