“There are a variety of mechanisms to prioritize and delay issues until business... | Hacker News

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		cudgy 57 days ago \| parent \| context \| favorite \| on: Today is when the Amazon brain drain sent AWS down... “There are a variety of mechanisms to prioritize and delay issues until business hours” What are business hours for a global provider of critical tech services?

pavel_pt 57 days ago | [–]

Business hours for the team receiving the alarm; many issues can wait to be resolved during your own waking hours if they are not impacting customers.

lljk_kennedy 57 days ago | [–]

"This is important enough for someone to work on as soon as their shift starts, but not important enough to page someone out of bed for."

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