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"Quality is Free" was repeated over and over by my college professor back in the 80s. I guess he was fan if this guy. https://archive.org/details/qualityisfree00cros.

Similarly in software. When a software product is well crafted/engineered, it has less defects, it is easier to understand and modify, saving a lot of time and effort. I do not see that anymore. I see a lot of smart young engineers but they are managed in a way in which the craft doesn't matter and what matters is how many story points you do.



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