> Had the cost of building custom software dropped 90%, we would be seeing a flurry of low-cost, decent-quality SaaS offering all over the marketplace, possibly undercutting some established players.
Don't forget the second-order effect of clients deciding they could do it in-house.
In fact that is where AI could win. An in house system only needs to serve the needs of one customer whereas the SAAS has to be built for the imagined needs of many customers —- when you’re lucky you can “build one to throw away” and not throw it away.
Don't forget the second-order effect of clients deciding they could do it in-house.