There are a couple stores around me run by small families, and honestly sometimes I feel like I'm halfway to being part of their family when I visit. They recognize me, greet me by name, and start firing up my order right away. Or they ask me how I'm doing and I do the same, but it goes deeper than "good, you?" - I'm learning currently about how one dude is trying a year living together with his ex again. I'm praying for 'em every day pretty much. We share recipes, stores, etc.
We will rue every decision we make to remove humans from interactions imo.
I've started regularly visiting a couple coffee shops in Tokyo whenever I go there and I'm on first name basis with the owners/managers, whereas if I go to the same shops in the SF Bay Area more regularly it's rare that anyone recognizes me.
I definitely prefer that neighborhood coffee shop feel and at least shops I go to near home don't have that. Even the smaller ones with similar amounts of business and number of employees as the ones in Tokyo.
We will rue every decision we make to remove humans from interactions imo.